UC&C integrates diverse communication tools, such as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, and Web Conferencing, Audio Conferencing, and Video Conferencing, to interact together in a virtually seamless way.

What is Unified Communications and Collaboration (UC&C)?

Unified Communications and Collaboration (UC&C) is not a single tool or product, but a collection of solutions, which organizations implement to ensure that nearly all their technology works together, smoothly and securely, for near real-time collaboration. UC&C integrates diverse communication tools, such as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, and Web Conferencing, Audio Conferencing, and Video Conferencing, to interact together in a virtually seamless way.

Unified Communications and Collaboration benefits

In today’s world, individuals within organizations find themselves working across vast geographies on a seemingly limitless number of devices that run a dizzying mix of platforms, software versions, and applications. Unified Communications and Collaboration wrangles these complex variables into a streamlined, easy-to-use interface that provides the following benefits:

Productivity

Teams can close the distance between their various members and work together over phone, mobile, desktop, laptop, and other devices in a unified environment.

Improve Flexibility and Responsiveness

Connect and communicate from virtually anywhere on nearly any device for better responsiveness and productivity.

Reduce Costs

Allow businesses to shift from a capital intensive to an operational-based model through hosted or cloud-based services. Cost of travel and logistics may also be reduced.

Improve Customer Satisfaction

Getting the right information to a customer at the right time is increasingly important. Make it easier and more seamless to get customers what they need when they need it.

Facilitate Collaboration

Your team can create and edit documents together, screen share, provide feedback quickly and seamlessly, and orchestrate all the tasks, people, and programs require to efficiently collaborate on projects.

Unified Communications and Collaboration examples
Business

Many businesses find that UC&C can empower teams to cooperate more nimbly. By utilizing tools such as Instant Messaging, File Sharing, and Video Conferencing, collaboration becomes simple and seamless. This can lead to big wins in product development, operational efficiency, client and customer satisfaction, productivity, and the bottom line.

Education

Educators can implement UC&C to conduct live teaching sessions, allow professors to whiteboard and students to engage via audio or video conferencing, share documents in real time, and make available on demand.

Healthcare

Through UC&C, healthcare providers can turn a phone call into a web conference to share, view, and consult with other medical personnel and review patient information and data, and then respond quickly. Personnel can determine a doctor’s availability with presence awareness and share and collaborate on patient information.

Collaboration and conferencing

Audio, video, and web conferencing with collaboration tools to boost your efficiency.